The Market Magnetize maintains a fair refund policy; however, refunds will not be applicable under the following circumstances:

• If initial design concepts have been approved and the revision process has commenced
• If the client has selected a discounted or promotional package
• If services have been used by the client, their affiliates, or third parties
• If the refund request is based on reasons not related to The Market Magnetize
• If the client remains unresponsive or fails to communicate for more than 12 working days
• If company policies or terms have been violated
• If the project brief lacks complete or required information
• If the refund request is made after the allowed time period
• If final files or deliverables have already been provided
• If the business is closing or internal disputes (e.g., between partners) arise
• If services include non-refundable items such as web hosting, domain registration, SEO, or social media marketing